From Tom Corliss at WDW News Today:
“Ever since the Four Seasons resort opened at Walt Disney World, Disney has been looking at ways to keep up with the luxury resort, especially since many Disney Deluxe Resorts are priced higher.
One of the larger problems in recent years has been in the upkeep of a guest’s resort room, with a notable downward trend in the quality and care of housekeeping Cast Members. It is very common these days to find beds unmade, trash on floors, and sometimes even worse inside of your Disney hotel room.
Disney is reformatting the way their Housekeeping works across Walt Disney World to attack this problem over the coming weeks and months. The first major change is a large increase in the number of housekeeping Cast Members across the property, including the hiring of dozens of new managers across all of the hotels. This is all in anticipation of the introduction of the new dispatch system, similar to the one recently rolled-out in Tomorrowland for custodial Cast. This system is said to better dispatch housekeepers to get rooms cleaned more efficiently for the day’s arrivals.
The last piece of all this is that a rumored third party company, based in the hospitality industry, will be coming in and retraining the housekeeping teams on current industry standards and trends. All of this piled together should create drastic changes in the upkeep and cleanliness of Disney’s hotel rooms.”
SOURCE: WDW News Today